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CODESIGNERS

Complaints Book (Libro de Reclamaciones)

This is the official complaints register required by law in Peru. If something didn't go as expected, tell us here. You'll receive a receipt and a response within 15 business days at most.

1Your details
2Product or service purchased
3Details and request
I'd like to receive the response by

We'll use your information only to handle this complaint form. Filing a claim does not prevent you from using other dispute resolution channels, nor is it a prerequisite for filing a report with INDECOPI. The provider must respond to the claim or complaint within no more than fifteen (15) business days.